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I was in the market to replace my entry and storm doors. I considered Sahara after receiving a marketing slip in the mailers envelope which markets local businesses. I had American Thermal Windows come out almost a year ago and replaced 13 windows. I was very happy with the installation and still super happy with my Great Lakes Eco-Smart windows. When they tell you having these windows change the temperature and create efficiencies- they are not kidding. My heating and air bill went down. They are easy to open, close, clean and look great. It's such a big improvement that I'm so happy I did it. Fast forward, I find out after calling my former sales rep at American that Sahara is a sister company! It's the same company folks! I assumed from the Ad Sahara is a door specialist! I'm thrilled. I get the same high level warranty that I received on my windows. I'm really excited to get my doors! The quality of the product and the level of service from American/Sahara is outstanding. Best of all, I was able to work with the same sales rep who remembered my style and came prepared, was able to answer all my questions. My recommendation is to visit the showroom! I couldn't decide on which door until I saw it in the showroom! You won't be disappointed!
Went well ... wait time for windows was short and install was good too!
I had new storm windows installed and a new storm door installed. Great pricing, good follow up. Installers were professional and on time. Pleasant to deal with. I recommend Sahara Window and Doors.
From Tom helping with product selection, to Andrea helping with finance, to Tony and John with great installation and Nicole with wonderful follow-up....you guys are the best!We love all of our new doors! Thanks Sahara!!John
I initially looked up Sahara windows and doors on Angie's list and I visited their show room in downtown Mount Prospect. My neighbor had given them a good recommendation also. The show room sales person was very knowledgeable and friendly, and answered a lot of questions that I had. A salesman came to my home and went through specifications and gave me some brochures. He also answered a lot of questions and did not put any pressure on me to make a quick decision. I did a lot of research on vinyl windows and when I called Sahara and the salesman they were really good about giving me all the time I needed to make a decision. Even though they were more expensive than other quotes that I had received, in my opinion and from what I read online, they carried a better quality of vinyl windows and doors. The windows were ready a few weeks later, and the installers did a very neat and professional job, leaving my house, deck, and yard spotless when they were finished. There was a small flaw in one of the sashes, and Sarah sent someone out promptly to replace it.
Great service, from Nick in sales to Rosie in the office, not to mention a great product at a great price. We had 3 companies bid for the work and Sahara was in the middle price-wise, but we went with them because of Nick's knowledge & professionalism, and the quality of the product he presented. Got easy financing, too: 6 months interest-free! We did one apartment of a 2-flat, and will be using Sahara to do the other apartment in the spring of 2017.
Outstanding experience! Great doors. Professional installation. Competitive pricing with a local presence, not some guy working out of a truck with no tie to the community.
Absolutely fantastic experience. My front door, sidelights and storm door are awesome and the service install went above and beyond my expectations. I highly recommend Sahara. I got another quote for the same exact doors and sidelights and it was $1000 more. There is no way the service could of been better.
We needed to replace our leaky kitchen windows. We've used Sahara before and were very satisfied. My wife and I visited the showroom and selected Marvin windows. They were not the cheapest line of replacement windows, but they're really great quality. Bruno and Victor arrived in the morning and spent hours making sure the windows were installed correctly. Bruno found a slight defect in the window painting and scheduled a painter to stop by and make everything perfect.Sahara is not the cheapest seller and installer that you'll find, but especially with Chicago winters I don't think you should skimp on replacement windows or installation.I'm a very satisfied customer.
These guys have the best product IMO.